Wholesale Terms and Conditions of Sale

Orders

New accounts must meet New Dealer Requirements. Minimum Order is $100. All orders placed are subject to Hammerhead's acceptance at its home office in Ventura, CA 93003 U.S.A., and any agreement entered into for the sale of merchandise will be deemed to have been made in Ventura County, CA and shall be interpreted with the laws of the State of California. Possession of Hammerhead's catalog and or price list does not constitute an offer to sell.

Terms

Dealer/Distributors can be setup on credit card or if approved, terms (Terms are 2% 10/Net 30). The 2% discount will be given off merchandise (does not include shipping costs) if payment is made within 10 days of Invoice date and account is current. This discount does not apply if paid by credit card. All invoices are due in full no more than 30 days after invoice date.

Shipping

All orders F.O.B. Ventura, CA, USA. Any special crating or handling charges, if necessary, will be added to invoice amount. If shipment is made on customers freight accounts, Hammerhead is not responsible for loss, damage or theft once it leaves our facility. If shipments are on Hammerhead's freight accounts, they will be insured for loss and damage but not theft. Hammerhead recommends signature required for Residential shipment addresses and facilities that have theft concerns.

Refused Shipments / Returns

If order is refused and returned without prior authorization, shipping charges both ways plus a 20% restocking charge will be assessed.

Past Due Accounts

All past due amounts must be paid in full before the next order is shipped unless prior arrangements have been agreed upon by Hammerhead. Any account with a balance over 30 days past due will be placed on Credit Hold. Interest on past due amounts will be assessed from after the due date at a rate of 2% per month (24% annum). In the event that services of an outside agency or attorney are required to collect an outstanding balance, all fees and costs will be added to the balance due and paid by the customer.

Returns

To return a product for warranty or non-warranty service, customers should contact Hammerhead Industries, Customer Service Department, info@gearkeeper.com or call (805) 658-9922. You will need to provide contact information (name, address, phone number and email), product model, and reason for service to receive a Return Authorization number (RA#).

Per our warranty, Hammerhead will replace or repair any broken or defective product. Upon receipt of product, Hammerhead Customer Service Department will notify you of any repair, handling or return shipping charges.