These guys are for real! I needed some special parts to make this work. They sent me the parts for the cost of shipping only. Then I received an email with photos showing me how to put it together. Then I got a call to walk me through it. Over and above customer service here! I can't wait to buy something else.
I had resisted using a wading staff because what do you do with it when you're not using it? With this retractor, the answer is "just let it go". I made my own bamboo staff for about $12. The zinger is $24. So $36 bought me a giant boost in safety and confidence.